Last updated: June 16, 2020
Miller Waste Systems Inc. (hereafter, “Miller”, “we”, “us”, “our”) bear a number of overhead expenses which makes it impossible for us to return and/or refund your order once it has left our property to be delivered to you.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days which will be notified in the email.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at compost@millerwaste.ca
Only regular priced products may be refunded, unfortunately sale products cannot be refunded.
We only replace products if they are defective or damaged. If you need to exchange it for the same product, send us an email at compost@millerwaste.ca. In such cases, delivery charges will be borne by the customer.
In making your purchase experience ideal, we enable you to track your order from through our website. Apart from that, the tracking link will also be provided to our customers through email.